Terms and Conditions

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Terms and Conditions

Our website is owned and operated by Fubon Insurance Broker (Philippines) Corporation, the terms “we”, “us” and “our” refer to Fubon Insurance Broker (Philippines) Corporation. By accessing this website and using its content, you acknowledge and agree that you have read and understood the following terms of use and you agree to be bound by following terms and conditions.

SECTION 1 – ONLINE STORE TERMS

Transactions on our website may include the purchasing of an insurance policy, administering an insurance policy, making a renewal payment of expiring insurance policies or other related transactions.

The terms and conditions of this service complies with the rules and regulations of the Insurance Commission, including IC Circular Letter No. 2014-47 dated 21 November 2014,our privacy policy and customer charter.

SECTION 2 – CUSTOMER CHARTER

We are committed to provide you with a safe and secure operation, maintain and sustain customer privacy, provide you with quality service, maintain transparency of product information and provide prompt response to your inquiries and complaints.

SECTION 3 – PRODUCT TERMS AND CONDITIONS

The content of our website does not constitute an offer by us to sell products and services. Your request to purchase a product or service represents an offer by you which may be accepted or rejected on such terms and conditions in force at the time of the transaction.

After you make a request through our website to purchase the product or service and assuming such product or service is available to you and your offer is accepted, you will receive confirmation of your purchase.

Unless we say so, the information and descriptions on our website do not necessarily represent complete descriptions of all terms, conditions and exclusions and the precise cover provided (as applicable). All these shall be included in the schedule of cover, policy documents and/or conditions of purchase issued to you. Such documents may be either physical or electronic.

If you apply for any product or service detailed on our website, these terms and conditions of use should be read in conjunction with any other terms or conditions relating to that product or service and, in the event of any contradiction between these conditions of use and the specific product or service conditions, the specific product or service conditions shall prevail.

All applications for a product or service detailed on our website are subject to and must comply with our normal approval criteria and are governed by the normal terms and conditions applying to each product or service requested. Please refer to our product Policy Detail for more information.

You must ensure that the details and information (especially in relation to payment) that you provide to us while using our website are true and correct and that there are sufficient funds to cover the cost of the product or service. In the case of requesting an automatic renewal the credit card you use must be your own and not in anyone else’s name.

SECTION 4 – LIMITED WARRANTIES

We do not warrant or represent:

(a)          completeness or accuracy of the information published on our website;

(b)          the material on the website is up to date; or

(c)           the website or any service on the website will remain available.

The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Our products or services are only available for purchase in the Philippines, our website is only intended for use by Filipino Citizens, Philippine Permanent Residents or foreign nationals residing in Philippines (‘Philippines Residents’) and for insurance risk arising in or from Philippines only. Applications from non-Philippine Residents will not be accepted, unless otherwise stated. To obtain access to certain online services you are given the opportunity to register with us through User Account. You are responsible for maintaining the confidentiality of your details and your password for restricting access to your computer to prevent unauthorized access to your account. You accept responsibility and are fully liable for any activity that occurs under your account and you should take all steps to ensure your password is kept confidential. You agree to inform us immediately if you have reason to believe your password has been compromised or is being used in an unauthorized or illegal manner.

SECTION 6 – PURCHASING INSURANCE POLICIES

You agree to provide current, complete and accurate purchase and account information for all purchases made at our website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Our website will enable you to purchase insurance products or services online. The following are steps in providing a binding insurance contract;

  1. Create a quote for motor insurance product and select details of your vehicle. Upon completion by you of all required details, our website will provide a quote. This quote will remain valid and accessible on our website if you have registered your details.
  2. If you wish to take out insurance in accordance with a quote provided to you by us via our website, then, upon completion of all required details, step two enables you to pay thru our payments gateway.
  3. Step three we will provide Cover Note from our insurance provider to create a binding insurance agreement.

Payments

You must provide to us through our website details of your current and valid credit card, including:

  • Credit card type;
  • Name on credit card;
  • Credit card number; and
  • Expiry date.

You should not send us sensitive financial information like your credit card number by email.

User Account

User Account enables you to view, manage and change your motor insurance policies online.

User Account is only accessible by you if you have ‘logged in’ by providing certain details as requested on the ‘log-in’, registration and/or authentication pages of User Account, relating to you and/or one of your insurance policies currently held with us. You will only be able to ‘log-in’ and use your account if you registered or hold at least one current insurance policy.

You must not provide details of your ‘log-in’ to any other person. You must not allow any other person to use your ‘log-in’.

SECTION 7 – PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain or link to information about special offers, deals or promotions by persons not related to or part of us. We don’t sponsor, recommend or approve of any such third party offers or third party material associated with those offers. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

SECTION 9 –AVAILABILITY AND ACCURACY OF OUR WEBSITE

Some technical matters may be beyond our control and we cannot guarantee that you will have uninterrupted or error-free access to our website at all times, that defects will be remedied, or that our website or the servers that makes our website available, are virus or bug-free.

While we have tried to ensure the accuracy and completeness of the content of the website, we cannot guarantee that our website will meet all your needs.

Our website and the information and materials contained in our website are provided on an ‘as is’ and ‘as available’ basis.

Access to and use of our website is at your own risk and we do not warrant that the use of our website or any material downloaded from it will not cause damage to any property, or otherwise minimise or eliminate the inherent risks of the internet including but not limited to loss of data, computer virus infection, spyware, malicious software, trojans and worms. Also, we accept no liability in respect of losses or damages arising out of changes made to the content of this website by any unauthorised third parties.

Without notice to you, we may suspend access to our website from time to time to allow for repair or maintenance or for other reasons.

You also agree to indemnify us in respect of any liability incurred by us for any cost damage or expense, however caused, suffered by us as a result or consequence of your breach of these Terms & Conditions.

SECTION 10- PROHIBITED USES

You must not use our website in any way that causes or is likely to cause access to our website to be interrupted or impaired in any way. You acknowledge and agree that you are responsible for all electronic communications sent from your computer.

You are prohibited from using the site or its content:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in any unlawful acts;

(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) to submit false or misleading information;

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;

(h) to collect or track the personal information of others;

(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;

(j) for any obscene or immoral purpose; or

(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

You must not otherwise use our website to obtain insurance quotes or to obtain other information relating to the price of insurance cover from us or conduct other insurance related transactions or queries.

SECTION 11 –JURISDICTION AND LAW

For products and services only available for purchase in the Philippines, these conditions of use shall be governed by and construed in accordance with Philippine law. Disputes arising between you and us shall be subject to the exclusive jurisdiction of the courts of the Philippines.

SECTION 12 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 13 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Philippines.

SECTION 14 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@fubon.com.ph