Privacy Policy

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Privacy Policy

SECTION 1 – COLLECTION OF CUSTOMER INFORMATION

In the course of purchasing insurance through our website, as part of our selling process, we will collect and process information from you such as;

  • Full Name
  • Mailing Address
  • Contact Number
  • Occupation
  • Date of birth
  • TIN Number
  • Plate number
  • Color of the vehicle
  • Serial No.
  • Motor No.

Or any information from your identity that can directly determine, or when put together with other information would directly and certainly identify you, which is/are necessary or desirable in providing you with our Service or consummation of the transaction.

We shall follow the provisions of the Data Privacy Act of 2012 and other applicable laws with respect to the personal information we collect from you.

When you browse or search on our website, the website may automatically log the following information: user’s operating system, internet protocol (IP) address, user equipment information, use time, browser type and language, and selected data.

You will be provided with choices regarding the collection, use and disclosure of your personal information, as well as the implication of such choices.

 SECTION 2 – CONSENT

By accessing this website (the fubon.com.ph) and using its content, you acknowledge and agree that you have read and understood the following terms of use and you agree to be bound by them.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, we imply that you consent to our processing it and using it for that specific reason only.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. We may also send you emails about our store, new products and other updates if we have an existing relationship with you. An existing relationship is not established by simply visiting, browsing or searching our websites. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no, through the Service, or included in the application or in a separate paper form.

SECTION 3 – DISCLOSURE

As permitted by regulatory requirement or under customers’ consent and approval, customers’ information may be disclosed within Fubon, to third-party service providers or regulatory agencies if necessary or desirable in performing the Service or consummation of the transaction, if we are required or permitted by law or government regulations to do so, or if you violate our Terms of Service.

SECTION 4 – STORAGE AND MANAGEMENT OF DATA

Customers’ information are stored within Fubon’s database, appropriate measures including appropriate access control and managerial procedures are in place which are designed to safeguard against unauthorized access and to maintain data security. Regulated with Fubon’s internal management procedures, appropriate authorization are required to access to or amend any data stored.

SECTION 5 – POLICY FOR SHARING PERSONAL INFORMATION WITH A THIRD PARTY

Except for the following three circumstances, the websites will not sell, exchange, rent, or disclose by any other means the personal information of users to any groups or individuals:

  • With the prior consent or authorization of users.
  • At the request of the judicial body or other competent authorities through due process.
  • When they need to share user information with a third party to provide other service or benefits for users, the website will fully inform users in relevant activities for users to decide on accepting or declining such services or benefits.

SECTION 6 – SECURITY

Our website uses Secure Sockets Layer (SSL) information encryption technology to transmit information. Fubon uses firewalls to protect customers’ information from unauthorized access and illegal exploitation and uses encryption technology to safeguard stored passphrases against illegal access.

SECTION 7 – INFORMATION AUTOMATICALLY COLLECTED BY THE WEBSITES

When users browse or search on the website, the website may automatically log the following information: user’s operating system, internet protocol (IP) address, user equipment information, use time, browser type and language, selected data, and the website users have visited before visiting the Websites as well.

The website may use cookies and similar methods to log information. Unless otherwise disabling cookies according to the methods below, users who do not wish us to use cookies on the website should not use services on the website. The website may automatically link any collected information to personal information.

Use of cookies

Cookies are short texts written in the user’s hard drive via the browser by the server to identify user preferences. Users can modify the level of cookie acceptance from the browser, including three levels: allow all cookies, notify on receiving, and block all cookies. After blocking all cookies, you may not be able to use some personalized services or sign up to some activities. To provide users with better and more personalized services and facilitate users to participate in personalized interactive activities, cookies are created when users register or log in to the website and are modified after users log out of the website. In addition, to calculate the number of visitors and analyze browsing habits to discover the status of web page browsing and provide a reference for service improvement of the website. Based on the principles of this Policy, the website will write and read cookies in and from the user’s browser. Information collected from cookies will be gathered and edited without using any names or linking any personal information.

SECTION 8 – AMENDMENT OF WEBSITE PRIVACY POLICY

The website will amend at any time the private statement provided by the website where necessary to ensure user privacy protection. After amending the privacy statement, we will alert users accordingly. Users are recommended to read our new privacy policy and its changes in the next visit.

Users having questions on the privacy protection policy or wishing to enquire of the use of their personal information on the website may contact us from the “Service Center”.

Change or Modification of customer information

Customers may change their personal information by calling customer service, visiting, or sending a written request to Fubon service counters;

Email : info@fubon.com.ph

Telephone : (+632) 729-39-31 Local 105/107

Fax : (+632) 729-38-56

Address : Marketing Department – 7th Floor Exchange Corner Building, 107 V.A. Rufino Street corner Esteban Street, Legaspi Village, Makati City